Privacy Policy

What we collect

Account information. When you sign up, we collect your email address and a password, stored only as a secure hash by our authentication provider.

Business profile. Your business names, contact details, logos, review links, payment links and other settings you choose to add.

Product activity. Information you enter while using CRM Openly, including client and crew contact details, estimates, invoices, jobs, schedules, messages, notes, uploaded photos and files, and crew responses and check-in records.

Usage signals. Basic events needed to show activity and status inside the service.

How we use it

We use this information to run your account, provide CRM Openly, process subscription billing and provide support. We do not sell your information, and we do not use your customer data for advertising.

Which services receive it

Lovable Cloud hosts the database, authentication and file storage that power CRM Openly.

Stripe processes CRM subscription payments. Stripe receives the information needed for billing and payment card details; we never see or store your full card number.

Services you choose receive information when you connect or use them. Their own privacy policies govern that activity. Text and email actions may open your own messaging or mail app; delivery is handled by your device and provider. Job confirmations and enabled reminders are delivered through the service’s email provider.

Private links and sharing

Clients and workers can access selected records through personal links without an account. Anyone holding a link can use the access it grants, so share it only with its intended recipient. Worker links allow the specific job actions assigned to that worker; management notes remain private. You are responsible for having permission to add and share other people’s information.

What we never collect

CRM Openly never asks for or stores bank credentials, wallet keys or payment-account passwords. Customer payments completed through PayPal, Venmo, Zelle or Cash App go directly through that provider—we never hold or route those funds.

Data retention and deletion

Your information is kept while your account is active. To request deletion of your account and associated data, email bill@earydigital.com from the email address on the account. We will confirm and complete the deletion, except where records must be retained for legal or billing reasons. A failed renewal payment alone does not delete your data.

Changes to this policy

If we make material changes, we will update the date at the top of this page. Continued use of the service after an update means you accept the revised policy.